Individuals must demonstrate dedication to exceptional Customer Service and build strong relationships with existing and prospective customers by creating a welcoming environment with a memorable and rewarding customer experience.
Responsibilities and Duties
- Process sales transactions, in person or by phone
- Maintain customer records and accounts
- Greet all visitors with courtesy and respect
- Create a positive and rewarding customer experience
- Process orders and prepare deliveries
- Work closely with delivery team to ensure completion of scheduled deliveries
- Answer customer inquiries by phone, email or text
Required Qualifications and Skills
- High School diploma and 1-2 years of administrative experience and/or retail sales experience
- Excellent communication skills, both verbal and written
- Exceptional organizational skills and ability to multitask
- Disciplined work ethic and positive attitude
- Pleasant phone mannerisms
- Ability to work independently
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